Meliá Hotels International revolutionizes hotel training with an innovative game-based approach

Challenged by the need to innovate in soft skills and overcome low participation in traditional training, Meliá found the solution in gamification.

A brighter future

Meliá has radically transformed the training of its 6,000 employees through the implementation of more than 60 video game-based courses, increasing participation, retention, and strengthening skills. This innovative approach has driven the company’s success, setting a milestone in the hospitality sector.