Kyocera's challenge
Kyocera Document Solutions Spain is part of Kyocera Document Solutions Inc., a leading global document solutions provider headquartered in Osaka, Japan. Its portfolio ranges from office, commercial and industrial printing to ICT and ECM solutions, consulting and development services that help customers run their infrastructure, workstations and document workflow more efficiently. Digitalization and innovation sit at the core of its corporate philosophy, and that shows in its commitment to tech-based training that develops internal talent.
Three challenges were on the table: create a structured, coherent training plan that addressed both individual and organizational needs; adapt quickly to new technologies and digital processes; and strengthen the company culture and staff commitment with a continuous, collaborative learning environment.
- Create a structured, coherent training plan for both people and the organization
- Adapt quickly to new technologies and digital processes
- Strengthen the culture, staff commitment and continuous, collaborative learning
The solution
Kyocera teamed up with Game Strategies, adopted its game-based learning methodology and tackled all three challenges as a single organizational transformation project. The starting point was a set of annual training plans, designed hand in hand, that cover basic training needs while also fitting the company's strategic objectives and each employee's needs.
From there, plenty of creativity. Kyocera combined ready-made serious games with custom games of its own, launched personalized programs such as NEOProgram (its onboarding program) and Inamori 2 (company culture), and used the Editor, Game Strategies' game authoring platform, to give its workforce engaging, personalized game-based learning.
The other key was people: every department took part in identifying training needs and coming up with solutions, which built a culture of collaboration and continuous improvement.
Kyocera on video
The results
The change showed. Staff commitment and productivity rose significantly, reflected in positive feedback and a noticeable increase in collaboration between departments. The program achieved a 100% applicability rating and 94.1% recommendation, and its indicators show 41.7% increased team motivation, 25% increased productivity and 25% cost savings.
With a solid foundation of training and talent development to build on, Kyocera is ready for the challenges ahead and to keep growing both locally and internationally.
Every number
- 100%applicability rating
- 94.1%recommendation
- 41.7%increased team motivation
- 25%increased productivity
- 25%cost savings
- 16.7%increased sales
- 16.7%optimization of systems and processes
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