The challenge
At this company, every new hire's first month is about getting to know the business: sessions designed to familiarize them with what the company does. But, as you know, sitting through a presentation doesn't guarantee that anything sticks.
The goal was to make that month count for more: for new employees to put what they learn into practice, share knowledge with each other and, along the way, connect with their colleagues and start feeling part of the company.
- Turn first-month sessions into knowledge that sticks
- Help new hires get to know the business in depth
- Keep people interested throughout the training
- Build bonds and a sense of belonging from the start
The solution
In 2020, the company added Mars, Game Strategies' collaborative learning solution, to its onboarding process. Mars is a turn-based strategy video game played solo or in teams, with games of varying length. To get ahead, you have to show what you know about the company's business.
During their first month, new hires combine business sessions with rounds of Mars where they put what they've learned into practice. The training team loads a set of questions into the game and encourages players to create their own as they go. So nobody just answers: they also ask, share what they know and challenge their colleagues, with a leaderboard that keeps everyone on their toes.
In their own words
It’s a great way to consolidate knowledge because we always need to review the material carefully to answer the questions
It’s a dynamic way to compete with coworkers. If you want to win, you pay much more attention during the presentations, trying to come up with the best questions
It’s an entertaining way to learn about my company while connecting with colleagues
The results
After 136 sessions and 1,088 participants, the surveys are clear: 91% find what they learned applicable and 83% recommend the experience. The feedback explains why it works: competing with colleagues kept people interested throughout the training, and having to review the material to answer well (or to come up with the best questions) helped them retain the concepts.
There's also an effect that goes beyond knowledge: many employees say the game helped them understand the company better and connect with their colleagues. Mars has proven to be a social learning tool that strengthens the sense of belonging, improves the work atmosphere and makes integration smoother.
More technology case studies
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