What will you learn?
- KAOS Methodology: an innovative and proven method for conflict resolution.
- Effective mediation: skills to intervene and facilitate agreements between team members.
- Conflict prevention: strategies to identify and minimise sources of tension.
- Assertive communication: techniques for expressing ideas and needs effectively.
- Collaborative negotiation: skills to reach win-win solutions.
What does the course include?
- 6 interactive lessons full of case studies and challenging exercises.
- 3 real cases of conflict resolution in different business contexts.
- Downloadable material with tools and resources to apply what you have learned.
Who is this course for?
- Team leaders: managers, supervisors and anyone with leadership responsibilities.
- Team members: people looking to improve their communication and collaboration skills.
- Human Resources professionals: in charge of managing the work climate and resolving conflicts..
- Anyone who wants to improve their skills to meet the challenges of teamwork.
How long does the course take?
The course has an estimated duration of 1.5 hours, which you can distribute at your own pace.
What does the course consist of?
- You will learn: theory and key concepts of conflict resolution.
- You will practice: exercises and case studies to put into practice what you have learnt.
- You will analyse: real cases of companies that have faced and overcome conflicts.
- You will interact: with other participants in a virtual forum to share experiences.
You will test your skills: In a final exam to assess your learning.
Why choose this product?
- Innovative methodology: KAOS offers you a practical and up-to-date approach to conflict resolution.
- Experts in the field: the course is designed and run by professionals with extensive experience in the field.
- Flexible format: you can study at your own pace and from anywhere.
- Tangible results: at the end of the course, you will be able to resolve conflicts effectively and improve the working environment.
Why is this course the best one for your company?
- Improved productivity: teams working together without conflict are more efficient and productive.
- Reduce staff turnover: employees who know how to resolve conflicts are more likely to stay with the company.
- Strengthens teamwork: constructive conflict resolution creates an atmosphere of collaboration and trust.
- Improve communication: the skills learnt in the course can be applied to all areas of the company.
- Promotes a positive work climate: happy and motivated employees are more efficient and creative.
