What Christmas is about

Just hours before Christmas Eve dinner with his family, an unexpected mishap leaves Jose Gabriel without the star of the table: a delicious turkey. Time to find another one, fast.

So begins a wild adventure through Mexico City, where Jose Gabriel runs into all sorts of characters and situations while trying to get his hands on the prized bird. Whether the night ends well depends on how he faces conflict, communicates assertively and says no when he needs to.

You live those situations in the simulator: you learn to tell passive, aggressive and assertive responses apart, build assertive messages step by step and practice saying no, with personalized feedback on every exercise.

What you'll learn

  • Tell apart the three types of behavior when dealing with conflict: passive, aggressive and assertive.
  • Handle conflict assertively, standing up for your interests and opinions.
  • Build an assertive message in four steps.
  • Say no assertively and stick to it.
  • Understand the benefits of assertiveness, at work and beyond.

Course outline

  1. Level1

    Benefits of assertiveness

    Why this way of communicating is worth it.

  2. Level2

    Types of attitude: passive, aggressive, assertive

    How to recognize each one, in others and in yourself.

  3. Level3

    Dealing with conflict assertively

    How to face conflict without dodging it or going on the attack.

  4. Level4

    Building an assertive message

    The steps to put it together.

  5. Level5

    Saying no

    Tips on saying no and sticking to it.

How it plays

  • A Christmas adventure

    The hunt for the turkey across Mexico City gives every situation a purpose.

  • An advanced simulator

    You practice assertive responses in realistic situations, in a safe, stress-free setting.

  • Personalized feedback

    You see when you were assertive and when you held back or went too far.

  • Rankings, levels and badges

    Level up, earn badges and check your place on the leaderboard.

Who it's for

  • Professionals who want to defend their interests and assert their opinions at work.
  • People who find it hard to face conflict or say no.
  • Anyone who wants to handle their relationships better, in their personal life too.

FAQ

How long is Christmas, and what do I need to play?

About 50 minutes. All you need is a device with an internet connection. It's available in seventeen languages, including Spanish, English, French, German, Portuguese and Italian.

Can we add it to our LMS?

Yes. Play on the Game Strategies platform or add Christmas to your LMS (Cornerstone, Moodle, SAP SuccessFactors, etc.). You can also follow each learner's and each group's progress in real time.

What is assertive communication training?

Training that teaches you to express what you think and defend your interests respectfully, without staying silent (passive) or imposing yourself (aggressive). In Christmas, you learn to recognize the three attitudes and build assertive messages.

How does Christmas help with assertiveness at work?

It gives you tools to face conflict, build clear messages and say no without unnecessary tension. These situations come up all the time in meetings, with clients or within your team, and here you practice them risk-free.

Shall we play?

Tell us what your team needs to practice and, in a personalized demo, we'll show you the solution that will make the biggest impact on your organization.