Synopsis
How can a continuous improvement methodology transform the way we tackle problems? This course turns problem-solving into a practical and immersive experience, enabling your team to learn how to address issues in a structured, collaborative and sustainable way.
Through the stories of Arthur, an architect tired of conflicts in his neighbourhood, and Théo, a professional in the aeronautics sector, participants discover how to apply the 8 Disciplines (8D) methodology to identify problems, analyse root causes and implement effective corrective actions.
This is not a theoretical training course, but an immersive experience where you learn by doing, making decisions and seeing how a robust method can improve processes, products and services.
What will you learn?
This course helps participants understand and apply the 8D methodology to solve real-world problems in a structured, objective and results-oriented manner.
- Understand the problem-solving process using the 8-Discipline (8D) method.
- Learn about each of the disciplines, from problem confirmation to team recognition.
- Discover tools for analysing and describing problems, such as 5W+1H, 5 Whys, Ishikawa diagrams and 6M.
- Design, implement and verify sustainable corrective and preventive actions.
- Strengthen a culture of quality and continuous learning through problem-solving.
What does the course include?
The training combines practical content, storytelling and simulation to make the learning experience more useful, engaging and memorable.
- An educational video game with an immersive narrative.
- Practical scenarios to practise problem-solving.
- Gamification elements such as storytelling, leaderboards, levels and badges.
- Exercises and simulators in a safe, stress-free environment.
- Feedback highlighting areas for improvement.
- Real-time progress tracking.
Who is this course for?
This course is designed for all roles within an organisation, particularly for companies seeking to tackle problems across the board.
- HR and L&D: to deliver problem-solving training in an agile, measurable and scalable way.
- Managers and team leaders: to strengthen their teams’ analytical, coordination and continuous improvement skills.
- Operations, quality, industry or service professionals: to tackle incidents using a structured, data-driven approach.
- Multidisciplinary teams: to improve collaboration and decision-making when faced with complex problems.
It is particularly useful for organisations wishing to train staff in a common problem-solving methodology without relying on face-to-face sessions or overly theoretical formats.
What will this course involve?
Learning takes place through an interactive journey in which participants progress through the various stages of the 8D process and apply specific tools for analysis and continuous improvement.
- Initial stage: begins the process of confirming the problem.
- First discipline: form a team.
Second discipline: describe the problem. - Third discipline: implement containment measures.
- Fourth discipline: analyse the root cause of the problem.
- Fifth discipline: select and test corrective actions.
- Sixth discipline: verify the effectiveness of the corrective actions.
- Seventh discipline: prevent recurrence.
- Eighth discipline: recognise the team’s success.
Knowledge and skills
Thanks to the game’s simulators, participants gain effective learning through practising the key skills and competencies related to problem-solving for continuous improvement.
Key competencies
- Problem-solving.
- Analytical thinking.ç
- Continuous learning.
- Information gathering.
- Teamwork.
- Leadership.
- Effective communication.
- Results-orientation.
What results can you expect?
Once the course is complete, your team will be better able to identify problems, describe them more accurately, analyse their root causes and define corrective and preventive actions with greater rigour.
At a company-wide level, this learning translates into more robust processes, greater collaboration between teams, improved incident response capabilities and a culture more focused on quality and continuous improvement.
Why choose this course?
- It turns problem-solving into a practical, applicable experience that can easily be put into practice in day-to-day work.
- It doesn’t just explain the 8D methodology: it allows you to practise it in simulated scenarios.
- The gamified format enhances engagement and learning retention.
- It leads to higher completion rates than traditional training.
- It helps to reinforce habits of analysis, collaboration and continuous improvement.
What benefits does it bring to your business?
- Standardises the approach to problem-solving within the organisation.
- Strengthens a culture of quality and continuous improvement.
- Improves collaboration between departments when dealing with complex incidents.
- Provides practical, measurable training, with data on participation and results.
- Facilitates roll-out across large teams without relying on face-to-face workshops.
FAQS
Can it be integrated into our corporate LMS?
Yes. The Tournament can be accessed via the Game Strategies platform or integrated into your corporate LMS (Moodle, Cornerstone, SAP SuccessFactors, etc.), so that your team can access the course through the same channels as the rest of your training.
How is participants’ progress measured?
The solution provides real-time reporting on engagement and results by user and by group, enabling HR and L&D to see who has completed the course, what decisions they have made and what skills they have developed.
Which devices can be used to access it?
All you need is a device with an internet connection. The course can be completed on a computer, laptop or tablet, making it easy for everyone to take it at a time that suits them best during the day.
