What Echo is about

In Echo, you take on the role of a prestigious coach working with an important public figure who has a huge goal: implementing a global strategy to eliminate plastic from our oceans. No pressure.

Across three simulated coaching sessions, your job is to help your coachee define their objectives, analyze the reality of the situation, explore alternatives and design an action plan. There are obstacles and barriers along the way, and how you steer each conversation makes all the difference.

This is coaching skills training in action: you put your empathy, assertive communication and neutrality to the test, and practice the open-ended questions that build your coachee's self-awareness. Leave your mark on your coachee, and they'll leave theirs on the world.

What you'll learn

  • A step-by-step coaching process.
  • Techniques to master the coaching conversation and each of its stages.
  • How to ask open-ended, effective questions that raise your coachee's awareness.
  • How to put empathy, assertive communication and neutrality into practice.
  • How to fuel talent development across your team.

Course outline

  1. Level1

    Define objectives

    Help your coachee pin down what they want to achieve.

  2. Level2

    Analyze the reality

    Explore the starting point together, without judgment.

  3. Level3

    Explore alternatives

    Open up the options before making a decision.

  4. Level4

    Design an action plan

    Nail down the next steps and how to get past the obstacles ahead.

How it plays

  • A mission with global impact

    Storytelling sits you across from a coachee with a world-sized challenge.

  • Three simulated coaching sessions

    Lead full conversations, stage by stage, with obstacles along the way.

  • Feedback on areas for improvement

    Practice in a safe, stress-free environment and see what to polish.

  • Rankings, levels and badges

    Gamification keeps learners engaged from start to finish.

Who it's for

  • Leaders and directors who want to unleash their team members' full potential.
  • Managers looking to boost their team's talent and performance through coaching.
  • Any professional looking for hands-on coaching training.

FAQ

How long does Echo take?

About 2 hours, with content equivalent to a two-day classroom course. It's played online on any device with an internet connection.

Can we integrate it into our LMS?

Yes. Play it on the Game Strategies platform or add it as another course in your LMS (Cornerstone, Moodle, SAP SuccessFactors, etc.), and follow each learner's and group's progress in real time.

Which coaching skills does it cover?

Empathy, assertive communication, neutrality and effective questioning, plus skills such as leadership, effective communication, problem-solving and decision-making.

Does Echo teach coaching skills for managers?

Yes: it's designed for leaders and directors who want to develop their people. You walk away with a step-by-step process and conversation techniques you can use with your own team.

Which languages is it available in?

English, Spanish and French.

Shall we play?

Tell us what your team needs to practice and, in a personalized demo, we'll show you the solution that will make the biggest impact on your organization.