Why the retail "execution gap" exists

The demand that walks into your store and never becomes a sale

This isn't Kepler's opinion. McKinsey estimates poor retail execution can cost up to 20% of potential sales. This calculator applies only a conservative fraction of that ceiling, never the theoretical maximum.

Up to 20%

of potential sales lost

McKinsey estimates that poor retail execution — stockouts, late replenishment, inconsistent promo execution — can cost up to 20% of a store's potential sales.

McKinsey, research on retail execution and digital transformation in CPG
~25%

of shelf products out of stock

Up to a quarter of products can be out of stock on the shelf at any given time. Every stockout is a sale that doesn't happen, even when the customer was ready to buy.

Industry research on out-of-stock rates in retail/CPG
+5%

revenue per store with integrated execution

Brands that integrate their field execution tools well (tracking, operational discipline) generate up to 5% more revenue per store than competitors.

BCG, research on integrated retail/CPG sales technology
The methodology

How we calculate your store's operational impact

Four steps, all visible.

  1. 01

    We estimate your buyers and monthly sales

    Traffic × ~25% conversion × average basket. 25% is a reasonable midpoint between typical in-store conversion benchmarks (apparel 15-25%, grocery/convenience 40-60%). We don't assume every visitor buys.

  2. 02

    We start from a 20% ceiling

    McKinsey estimates poor execution can cost up to 20% of potential sales. It's a maximum, not an average: it represents the documented worst case, not what automatically happens to any given store.

  3. 03

    We only apply a fraction of that ceiling

    Between 1% and 8% of estimated sales, depending on your operational execution level: a store with a clear daily ritual is already close to capturing its full potential (low factor); a store without a consistent system has more room to improve (higher factor), but never the theoretical 20% maximum.

  4. 04

    We show what's recoverable in 90 days

    25% of the estimated annual impact — the same conservative criterion we use across all Kepler calculators, so as not to oversell what can be achieved quickly.

Frequently asked questions

About the calculator and its figures

Where does the 1%-8% range come from?

It's a conservative fraction of a 20% ceiling McKinsey attributes to poor retail execution (stockouts, late replenishment, inconsistent promo execution). Depending on your operational discipline level, we apply between 1% and 8% of that ceiling — never the theoretical maximum, to keep the estimate conservative.

Why do you apply a 25% conversion rate?

Because not every store visitor buys. 25% is a reasonable midpoint across industry benchmarks (apparel 15-25%, grocery/convenience 40-60%, luxury 5-12%). Without this adjustment, the starting sales estimate would be several times higher than reality.

Is the result a promise of how much I'll gain?

No. It's an order-of-magnitude estimate calculated with a transparent formula on the data you enter. It doesn't replace a real diagnosis of your store or guarantee any outcome.

Do you store the data I enter?

No. All calculation happens in your browser; we don't send or store your traffic, average basket, or operational level on any server.

Does this work if I manage multiple stores?

Yes. First calculate the impact for one representative store, then use the optional "if applied across similar stores" field on the results screen to scale it to the number of stores you manage.

Want to capture that impact?

We can structure an operational plan per store (rituals, time-slot focus, and tracking) without changing your current systems.