The 5 leadership principles you should know before becoming a boss
Managing a team is complex, especially since as a leader, in addition to your technical knowledge, you are going to be dealing with other people and, therefore, with different needs, expectations, and personalities. When talking about leadership, it’s advisable to consider a progression from the inside out; that is, from the potential manager’s initial self-reflection […]
BBVA Mexico commits to Gamelearn’s video games to improve staff negotiation skills
BBVA is Mexico’s largest bank with over 20% of the market and nearly 20 million clients. In a context of increasing competition and ever-emerging technologies (online banking, big data or fintech), the company has committed to innovation and talent to remain the market leader. To do so, BBVA’s human resources department has given its all […]
The skills that will shape the future are personal, not technical
Following the publication by IBM of a report on the real skills that business leaders will need in the coming years, human resources and talent management analyst and researcher Josh Bersin has made an interesting reflection on the results of the study on his website. IBM’s research, which includes the results of surveys conducted in […]
Customizable video games: one step further in corporate training gamification
Many companies’ digital transformation involves innovation in employee training and their internal communications. Gamification and game-based learning have become increasingly effective tools for achieving this, involving students as much as possible. That’s why more and more fans of this type of learning are popping up in Human Resources and Training & Development departments. By turning […]
Ford Mexico uses game-based learning to cultivate its corporate culture among collaborators
Ford Mexico has maintained a strong presence in the country since 1925. Currently, they work with 126 distributors throughout the nation, which are made up of approximately 10,000 employees. Ford Mexico is committed to being the most reliable company in terms of mobility and designing smart vehicles capable of helping people get where they need […]
9 steps to business innovation
1. Digital Transformation Is More Than a Buzzword Organizations are striving to use technology in order to change their core operations. The reasons for the switch are that a robust technical infrastructure is a proven way to optimize business processes. For older companies, it takes a concerted push to move all systems into an integrated, […]
How to find practical strategies for technical communication
Strategies for effective communication depend upon understanding who you are speaking to and why. Effective communication strategies in the workplace allow you to communicate clearly so different stakeholders see the merits of your position even if they do not agree. This is especially vital in technical communication, where effective communication strategies are often the key […]
Customize a video game to become customer-centric
Phone House is one of the most recognizable retailers of electronics, mobile devices, ADSL networks, TV and other telecommunications services. It has over 2,400 stores in eight countries in Europe and around 10,000 employees. For this kind of company, which is in direct contact with shoppers every day, good in-store customer service is crucial for […]
Guide for an effective regulatory compliance
What is GRC (Governance, Risk Management, and Compliance Definition)? Governance is a set of processes established by the Board of Directors and the Officers it hires that reflect the manner in which the company is organized, managed, and directed towards achieving its goals. Risk management is concerned with the organization’s ability to predict and manage […]
Fujitsu chose serious games to ensure employee self-learning
Leadership, negotiation, time management, team development and communication are skills that play a vital role at Fujitsu. Through the company’s development programs, the IT service provider has discovered that game-based learning is the most effective tool for training its internal customers in new skills and competencies by creating new learning spaces. It is a tool […]