Transform your customer service. Increase your sales.

Boost your team’s customer service with “2100”. A training video game that teaches how to solve real situations, improve empathy and exceed customer expectations.

More than 5000 satisfied customers worldwide

Train your teams for the future of customer care

Motivate your team, reduce turnover

Lack of motivation and practical training increases turnover in customer service.

2100 trains real skills in a safe and fun environment, improving confidence, engagement and a sense of progress.

A motivated team attends better… and stays longer.

More quality, more sales

Satisfied customers not only repeat: they also buy more.

2100 improves the customer experience by working on empathy, resolution, communication and commercial orientation.

Your team learns to turn every interaction into a loyalty and sales opportunity.

Training you can measure and improve

Investing in training without measuring results is a blind bet.

With 2100 you have full visibility: progress per person, modules completed, strengths and areas for improvement.

Make data-driven decisions and optimize the impact of your training.

Benefits

Quality customer service builds customer and team loyalty. 2100 works on employee motivation, safety and empowerment.

Well-served customers are returning customers... and they buy more. 2100 empower key business skills from the point of care.

The combination of video game and AI simulations allows training soft skills in a safe, realistic and fun environment.

Track your team's progress in real time. Identify weaknesses, define improvement plans and measure the impact of your training.

Beyond customer service

Discover our solutions for Role Plays with AI, training video games and gamified incentive programs.

Ready to transform your customer service training?

Motivate your team, improve customer experience and train key skills with a practical and immersive solution. Discover how 2100 transforms traditional training into real results.

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