What Shaka is about
Adam is a young cadet at the Sydney Police Academy. His plan was simple: a visit to an art gallery. Then things take a turn, and he finds himself caught in the middle of a robbery.
Whether the thieves get away with it comes down to two things: how well Adam listens and how he handles the situation. That's where you come in.
In the simulator, you learn to focus your attention, use tools to understand the person in front of you and show you're listening, and spot listening errors. Then you put your active listening skills to the test in key situations, like resolving a conflict or finding solutions as a team, with personalized feedback on every exercise.
What you'll learn
- Learn the steps to boost your active listening.
- Focus your attention through simple actions.
- Use tools to understand the person you're talking to and show you're willing to listen.
- Identify listening errors in different situations.
- Keep up good active listening habits when things get challenging.
Course outline
- Level1
Focus your attention
Simple actions to stay present in the conversation.
- Level2
Activate your listening
Tools to understand the other person and let them know you're listening.
- Level3
Key situation: talking about familiar topics
Really listening, even when you think you know it all already.
- Level4
Key situation: resolving a conflict
Listening when tension is high and positions clash.
- Level5
Key situation: finding solutions as a team
Hearing everyone out to reach a shared way forward.
- Level6
Key situation: feeling rushed
Staying tuned in when the clock is ticking.
How it plays
A robbery in the gallery
Adam's story turns every listening exercise into a high-tension moment.
An advanced simulator
You practice active listening in realistic situations, in a safe, stress-free setting.
Challenging situations
Four key situations where listening well is harder than usual.
Personalized feedback
You see which listening habits work and which ones to fix.
Rankings, levels and badges
Level up, earn badges and check your place on the leaderboard.
Who it's for
- Any professional who wants to improve their active listening and communicate better with others.
- Team leaders who deal with conflicts and need to find solutions as a group.
- People who want to become better listeners in their personal lives too.
FAQ
How long is Shaka, and what do I need to play?
About 1 h 30 min. All you need is a device with an internet connection. It's available in ten languages, including Spanish, English, French, German, Portuguese and Italian.
Can we add it to our LMS?
Yes. Play on the Game Strategies platform or add Shaka to your LMS (Cornerstone, Moodle, SAP SuccessFactors, etc.). You can also follow each learner's and each group's progress in real time.
Which active listening skills does Shaka train?
Focusing your attention through simple actions, using tools to understand the other person, showing you're listening and spotting listening errors. Then you apply them in key situations: a conflict, a team problem-solving session or a rushed conversation.
Why invest in active listening training at work?
Because many tough everyday situations, like a conflict, a meeting to find solutions or a conversation against the clock, go better when people really listen. Shaka lets your team practice them in a safe setting before facing them for real.
Shall we play?
Tell us what your team needs to practice and, in a personalized demo, we'll show you the solution that will make the biggest impact on your organization.