How Your Commute Can Affect Your Personal Productivity
How long does it take you to commute to and from work every day? Figures say that, on average, we spend almost one hour a day commuting, perhaps more if we live in a big city. These daily trips may be severely affecting your personal productivity. Do you want to know why? 1. It generates […]
8 Excuses You Use To Avoid Tidying Your Desk Which May End Up Damaging Your Productivity
Papers, some pens, post-it notes, your coffee mug, the calculator, the cell phone, a lot of pencils you don’t even use… are you one of those people who accumulate countless things on their desks? Be careful! That habit may be a problem for your productivity and these are the 8 most common (and cheap) excuses: […]
10 Unforgivable Leadership Mistakes You Probably Make
“Nobody is perfect”, said Billy Wilder, quoting Joe E. Brown in the legendary film “Some like it hot”. Leaders are not perfect either, but it is in your hands to avoid these 10 leadership mistakes which you probably make without even realizing it: 1. Using the email for urgent matters This is mistake number 1 […]
Gamelearn Spreads its Innovative Game-Based Learning Platform at iLearning Forum, Learntec and Training 2017
In just one week, Gamelearn will attend three of the world’s top events on corporate education, human resources and e-learning industry. The company, immersed in an expansion process, will offer its successful experience using video games in more than 1,000 companies from 50 countries and obtaining completion ratios of more than 90%. France: iLearning Forum […]
4 Tips to Improving your Customer Service Skills
Taking care of the customer service program of your company means to look after your customers, and thus to ensure the present and future success of your organization. These are 4 key tips to improving your customer service skills: 1. Develop the customer service skills of your team Make sure your department specialized in dealing […]
Join the Exclusive Club of the Most Awarded Companies in Human Resources with Gamelearn
In Gamelearn we end 2016 flush with success! Together with MAN Truck & Bus and LG Electronics, we have won the most important Human Resources awards of the year. New achievements to be added to the rest obtained in 2016, which make our game-based learning training platform the most awarded one in the world. We […]
Problems With Task Management? 7 Tips for Managing your To-Do List
Do you have a never-ending to-do list? If you are one of those people who get overwhelmed with their pile of pending tasks, you will like these 7 tips to reduce your list and improve your task management skills. Keep reading and start being productive: 1. Tidy your space It won’t take you more than […]
4 Keys to Acting With Empathy in Customer Service
What is empathy? It is something as simple but important as the ability to put ourselves in other people’s shoes. In the field of customer service, practicing empathy is vital to the success of our business and the image generated by our brand to the general public. These are the 4 keys to acting with […]
The Serious Game on Customer Service Skills: This Is How ‘2100’ Works
‘2100’ is already here. We have not traveled in time. We are talking about the first simulator in the market to train and develop customer service skills. Today, we want to show you how this video game by Gamelearn works. ‘2100’ comes with significant innovations, but maintaining the fundamental pillars of our game-based learning methodology: […]
7 Customer Service Skills That Your Employees Must Know
Customer service skills are essential to the success of your business. Make your team aware of these key tips to take good care of your customers: 1. Availability The willingness to help is rule number 1 in an efficient customer service. A good way to show your availability is to offer the customer the opportunity […]