Problems With Task Management? 7 Tips for Managing your To-Do List
Do you have a never-ending to-do list? If you are one of those people who get overwhelmed with their pile of pending tasks, you will like these 7 tips to reduce your list and improve your task management skills. Keep reading and start being productive: 1. Tidy your space It won’t take you more than […]
4 Keys to Acting With Empathy in Customer Service
What is empathy? It is something as simple but important as the ability to put ourselves in other people’s shoes. In the field of customer service, practicing empathy is vital to the success of our business and the image generated by our brand to the general public. These are the 4 keys to acting with […]
The Serious Game on Customer Service Skills: This Is How ‘2100’ Works
‘2100’ is already here. We have not traveled in time. We are talking about the first simulator in the market to train and develop customer service skills. Today, we want to show you how this video game by Gamelearn works. ‘2100’ comes with significant innovations, but maintaining the fundamental pillars of our game-based learning methodology: […]
7 Customer Service Skills That Your Employees Must Know
Customer service skills are essential to the success of your business. Make your team aware of these key tips to take good care of your customers: 1. Availability The willingness to help is rule number 1 in an efficient customer service. A good way to show your availability is to offer the customer the opportunity […]
7 Common Mistakes You Must Avoid to Increase Your Personal Productivity
Increasing your personal productivity is easy when you know how. To get off on the right foot, take note of these 7 common mistakes you must avoid: 1. Thinking you will remember everything If you are someone who trusts their memory 100%, you are lucky, but your mind may fail all the same. Trying to […]
Why Are Learning Games for Adults More Effective Than Traditional Learning?
Mary Poppins put it well: “a spoonful of sugar helps the medicine go down”. In other words, the game helps and motivates to complete tasks which are, in theory, not so interesting. This principle also applies when we grow up, and it encapsulates the recent success of learning games for adults. Do you want to […]
6 Key Questions You Must Ask In Order To Build Team Leadership
If you aspire to exercise team leadership, asking questions to members of your organization is key for communication to flow and for you to become a successful manager. These are the six key questions you must ask your team: 1. What is success for you? It is quite possible that success is not the same […]
Welcome to ‘2100’, the First Simulator on Customer Service Skills in the Market
In our calendar, this October 26 is marked as the most important day of the year: we have just launched the first simulator on the development of customer service skills in the market at the Gamelearn Special Event. Welcome to the future. Welcome to ‘2100’ In Gamelearn, we have brought together more than 400 HR managers […]
Gamelearn Strengthens its Leadership in Latin America at the ATD Mexico Summit
Gamelearn is attending once more the ATD México Summit, held in Mexico City today. There, the leading experts in corporate training gather to present the latest news in talent development for organizations. The ATD (Association for Talent Development) is one of the important meetings of the year in the field of Human Resources, where companies, […]
Gamelearn Attending Zukunft Personal, the Most Important Corporate Training Event in Germany
This week we are taking the plane to land at Zunkuft Personal in Cologne, the most important corporate training event in Germany. We are attending the meeting, held on October 18, 19 and 20, as sponsors and we are participating with the rest of experts to share the latest trends in talent management. Zunkuft Personal […]