The ultimate guide to improving customer service in your company
Without customers… what kind of a company would you have? It may seem obvious, but the customer (the person who buys our products or services) should be the number one priority for any business. Unfortunately, this has not always been the case and it is only recently that companies have begun to talk about “customer-centric” […]
There has never been a better time for a career in Human Resources
It is a well-known fact that we are immersed in a knowledge economy: companies are clamoring to attract the best engineers, products are becoming increasingly sophisticated and the most successful companies are the ones that stand out for their human capital. Less well-known, however, is the role that human resources departments are playing in this […]
Video: Gamelearn, in 4 minutes
Explaining what we do at Gamelearn, the world’s most awarded game-based learning platform, is no easy feat. However, our design and production team has managed to do an excellent job of describing it in just four minutes. The result is a video in which you will discover the secrets of game-based learning, Gamelearn’s different products […]
The 5 stages of game-based learning: from indifference to acceptance
New ideas aren’t always easy to accept. People have their routines and habits, they are used to working in a certain way and are often reluctant to change. New technologies are generally greeted with suspicion and skepticism because they involve uncertainty and breaking with the status quo. It has often taken society as a whole […]
We need motivation to learn
Whether in the US, Asia or Europe, new scientific studies all point in the same direction: we need excitement to learn. This is the conclusion that numerous researchers have reached after analyzing how the brain works while we study, work or engage in other intellectual pursuits. This new discipline is known as educational neuroscience or […]
Workplace training: let people choose their own path
Training and development leaders have become something of a Tom Cruise grappling with an impossible mission: to offer their hundreds or thousands of employees courses that allow them to grow personally and professionally. To achieve this, human resources departments study the wide array of training, Learning Management System (LMS) and Massive Online Open Courses (MOOC) […]
Why Gamelearn is much more than an online training platform
Gamelearn is a platform where you can take online courses. But it’s also much more than that. At the heart of the world’s most award-winning game-based learning company are at least three ingredients that make its training offer an “attractive, fun and useful experience” (in the words of one of our customers). 1 – Practical […]
5 tips for developing engaging employee training programs
It’s no secret that the lack of employee engagement is a major concern for most companies. According to a recent Gallup report, up to 87% of employees are not motivated in their work or committed to their company. And the same applies to workplace learning: students end up bored in front of their computers, doing […]
Traditional e-learning, an endangered species
Traditional e-learning has seen better times. The advent of more novel products, the drop in demand from mature markets and the speed at which developed countries are changing have caused demand for traditional online courses to plummet. According to a recent study by Ambient Insight, the worldwide five-year compound annual growth rate for self-paced e-learning […]
6 apps that are revolutionizing human resources
The machine revolution has begun in one of the departments where people matter most: human resources. Whether for the hiring of new employees, the management of existing staff or the provision of career guidance, a new set of programs and mobile applications is giving us a taste of what the future holds for the sector. […]