{"id":133462,"date":"2019-12-24T19:39:44","date_gmt":"2019-12-24T18:39:44","guid":{"rendered":"https:\/\/gamestrategies.io\/blog\/what-is-empahty\/"},"modified":"2024-11-01T17:16:41","modified_gmt":"2024-11-01T16:16:41","slug":"what-is-empahty","status":"publish","type":"post","link":"https:\/\/gamestrategies.io\/en\/blog\/what-is-empahty\/","title":{"rendered":"What is empathy?"},"content":{"rendered":"

Empathy is usually defined as the ability to feel other people’s emotions and put yourself in their shoes. It may seem simple, but there are times when being able to get out of your usual mental structure to understand others\u2019 when making decisions can be complicated. And it gets even harder the more the other’s thinking differs from our beliefs or motivations.<\/p>\n

Types of empathy<\/h2>\n

Affective empathy is linked to the feelings we receive from other people. If we see someone happy, we can understand everything is going well and it is easy to share that joy.<\/p>\n

Cognitive empathy, on the other hand, refers to the ability to identify and understand those emotions. Why is that person happy? Should he or she be happy? How can I help that person in regards to their emotions?<\/p>\n

Empathy is inevitably integrated into our human nature and we also shared it with other animals. Studies suggest that certain neuronal connections are activated, as a mirror, when we detect certain emotions in other people.<\/p>\n

The key to helping those around us<\/h2>\n

Co-workers, customers, suppliers … Developing empathy is a key aspect for your sales<\/a>, business development or customer support teams to succeed.<\/p>\n

Excessive empathy, however, can become a risk to meet your goals if no limits are set. It is important to keep these boundaries in mind when preparing the teams\u2019 training.<\/p>\n

The benefits of empathy<\/h2>\n

The following are just a couple advantages, but they are worth many:<\/p>\n