4 Keys to Acting With Empathy in Customer Service

What is empathy? It is something as simple but important as the ability to put ourselves in other people’s shoes. In the field of customer service, practicing empathy is vital to the success of our business and the image generated by our brand to the general public. These are the 4 keys to acting with […]
The 4 Essential Leadership Qualities To Build Successful Teams

There are many leadership qualities that define success. For us, there are at least 4 essential qualities that a good leader cannot ignore and which we summarize in this ranking: #4. Coaching Coaching is a recurring leadership quality for a good reason: talent development in companies depends largely on the ability of their leaders to […]
Leadership Team Development: 8 Ways to Earn Respect as a Leader

Having the respect of others is vital to our leadership team development in a company. We will have more influence on those who respect us more. Take note of these 8 ways to earn respect as a leader: 1. Make your team feel special One of your duties as a leader is to know how to manage […]
How to be a good leader… marked by success (and III)

It does not matter what your professional area is. To grow both personally and professionally, you need to figure out how to be a good leader and learn from those who have already achieved success. The best way to do that is to analyze other recognized leaders, and here are their most recommendable habits so […]
How To Be A Good Leader… Without Becoming A Bad Boss (II)

In our previous post we told you how to be a good leader so as to become a better boss. Do you want to correct your habits in order to improve your leadership and motivate your team? Then read on to learn how not to become a bad boss in the process. Take note: 1. […]
How To Be A Good Leader… To Become A Better Boss (I)

Today we want to tell you how to be a good leader while avoiding the most common mistakes made by bad bosses. First of all, pay attention to the traits that identify noxious leaders: They pay more attention to problems than to solutions They think they know everything They are not usually accessible to their […]